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Store Locator

We've been experiencing higher than normal call volumes, which may result in longer wait times than usual. Please use self-serve options on our website when possible. We apologize for any inconvenience and thank you for your patience.

Membership sales
(Join, renew, upgrade, Gift membership)

Website: Visit Membership Join Now.
Find a CAA Store near you
Toll-Free: 1-800-564-6222

Member Care Centre

Website: Visit Member benefits page to learn more.
Toll-Free: 1-800-268-3750
GTA: (416) 221-4300

Roadside services

Website: Request Roadside service.
Toll-Free: 1-800-CAA-HELP
(1-800-222-4357)
GTA: (416) 222-5222
Cellular: *CAA (*222)
Text Services: Text "RESCUE" to 222247
(Standard data and text rates may apply)

CAA Approved Auto Repair Service facilities
CAA recommended body shops
Auto Advice
Auto & property insurance
Health & dental insurance
Group life insurance
Toll-Free: 1-877-942-4222
Travel insurance
Website: Get a Quote online.
Sales: 1-800-437-8541
Email: caatravel@caasco.ca
Pet insurance
Flights, hotels, cars, vacation packages, last minute deals, cruises, tours, attraction tickets and travel medical insurance
Website: Book Travel online.
Find a CAA store near you
Toll-Free: 1-855-660-2294
Email: caatravel@caasco.ca
TripTik® travel planner
Website: Create your TripTik® online.
Find a CAA store near you
Toll-Free: 1-800-268-3750
Contact information
Toll-Free: 1-866-988-8878
GTA: 905-771-3000
Fax: 905-771-3101
Chief Privacy Officer
60 Commerce Valley Drive East
Thornhill, Ontario
L3T 7P9
Toll-Free: 1-800-268-3750
Ombudsperson
Charitable donations

Find a CAA Store near you.

Wherever you are in Ontario, there's a CAA Store close by.

Write to us.

We welcome and value your feedback. Use the form below to send us an email with your comments, questions, or concerns. To save time, browse through the Frequently Asked Questions

Ombudsperson.

At CAA, we have a defined escalation process to ensure that our customers have every possible recourse should underwriting, pricing, sales, claims or service issues arise. Every customer is welcome to request a transfer or return call from a Senior Agent or Supervisor on an arising issue.